TERMS AND CONDITIONS
HOW TO ORDER
By phone, fax, email, or by mail using our order form in
the catalog.
Address: Mistletoe-Carter Seeds SEED AVAILABILITY- All seeds are subject to availability of crop. If possible, please order in advance. This improves Mistletoe-Carter Seeds ability to plan for your needs. All orders are filled on a first order basis. PRICES- We update our catalog prices annually in the July- August time frame. All prices are subject to change through out the year based on supply and demand. ORDERS/BACK ORDERS/RETURNS- Upon receipt of an order, an order acknowledgement will be sent. An order will be considered final after 7 calendar days from the time of the order. Mistletoe-Carter Seeds may consider a request to cancel an order or return seeds only upon a written request. If Mistletoe-Carter Seeds agrees to a cancellation or return, a charge (minimum of 33% or more) will be assessed. To receive credit, the seed must be returned in the same condition that it was sent. - Seed in stock will usually be dispatched within 3-5 business days. Seed not available will be backordered and shipped when seed becomes available. Backordered items will remain on order for 1 year. MINUMUM ORDER FEE- A minimum order of $50.00 U.S is required on any one order. PAYMENT- We accept Credit Cards (Visa, MasterCard and American Express), Company & Personal Checks, Cashiers Checks, Money orders and Bank Wires. Any cost to execute Cashier Checks, Money Orders and Bank Wires are at the expense of the customer. PAYMENT TERMS- Net 30-Day Terms are extended to Customers who have been pre-approved. Credit applications are available upon request. Overdue accounts will be charged 1.5% per month. All accounts that are overdue are subject to be sent to a collection agency for collection. SHIPPING.- Parcels will be sent via United Parcel Service for domestic orders and Express Mail Service for foreign orders unless otherwise advised by the customer when the order is placed. It is the responsibility of the customer to select the appropriate courier and shipment type. We recommend that the selection of the courier and type of shipment take into consideration how perishable the seed is. Any special packaging requirements must be requested at the time of the order and will charged accordingly. The customer assumes all risk of the shipment from the time of dispatch. We also recommend that foreign orders be sent through a courier that provides parcel tracking. |
- Orders will include actual shipping charges based on the selected courier and any unique packaging requirements. (For domestic pre-paid orders, via Company personal check or cashiers check or money orders, add 10% of the subtotal to cover the shipping costs and if the 10% fee does not cover the shipping charges, you will be notified prior to shipment). FOREIGN ORDER Requirements-The customer is responsible for meeting all regulations for a foreign shipment. Upon request, Mistletoe-Carter Seeds will supply a Phytosanitary Certificate ($50.00), Certificate of origin ($25.00), or a NAFTA Certificate ($25.00) . WARRANTY & DISCLAIMER- Seeds have been labeled as required by state and federal laws. Mistletoe-Carter warrants that the seed is as described on the container. There is no other warranty expressed or implied. Mistletoe-Carter Seed’s liability is limited up to the purchase price of the seed only and no other remedy. Mistletoe-Carter Seeds is not responsible for the loss of any product, profit or any other indirect consequential damages. - Seeds should be inspected upon arrival and stored properly. If there is a problem with the quality, quantity or condition of the seed, it must be brought to our attention, in writing, within 7 calendar days of receipt. Mistletoe-Carter Seeds will not consider any claim after seeds have been cleaned, processed, stored, planted, treated, modified or used in any way. Mistletoe-Carter Seeds supplies the best quality seeds that are true to type with good germination. However, germination varies significantly by seed type. If germination problems arise and it is felt that the problem is due specifically to the viability of the seed, please contact us in writing immediately. We will review / investigate your claim. If jointly determined that Mistletoe-Carter Seeds supplied seed that did not meet the minimum germination typical of the specific seed in question, Mistletoe-Carter Seeds will replace or credit t he account for the mutually agreed to germination rate difference (minimum germination rates less supplied germination rate). Again, Mistletoe-Carter Seeds limits its liability up to the purchase price of the supplied seed only. SEED COUNT- Estimated number of seeds per ounce is shown in the catalog and on our website following the common names. Seed counts vary from crop to crop. Mistletoe-Carter Seeds does not guarantee the seed count per ounce and these counts should be used as a guideline only. - Trade packets (TP) contain approximately 1000 viable seeds. SEED PROPAGATION INFORMATION- Mistletoe-Carter has compiled seed propagation information from various sources over the years. Upon request, Mistletoe-Carter Seeds can provide this basic seed propagation information on some seed types with your order. The information provided should be used as a reference only. Mistletoe-Carter Seeds assumes no responsibility or liability for the use of this propagation information. |